DOT REPORT OF DISABILITY-RELATED COMPLAINTS RECEIVED DURING CALENDAR YEAR 2020 DUE BY JANUARY 25, 2021
January 1, 2021
Each January carriers are required to submit an annual report to the U.S. Department of Transportation (DOT or the Department) which includes a categorized summary of all disability-related complaints received by the airline during the prior calendar year. The summary is to be submitted to the Department’s Aviation Consumer Protection Division (DOT ACPD) on or before the last Monday in January. This year’s report, covering calendar year 2020, is due no later than January 25, 2020. Carriers that did not receive any written disability-related complaints in calendar year 2020 are still required to file a zero report indicating that no complaints were received. Failure to comply with the reporting requirements can result in DOT taking enforcement action – DOT has penalized numerous carriers for failing to comply with this important reporting mandate.
Please contact us if you have any questions on the submission process or require assistance in making your annual report.
If you have any questions, please contact Evelyn Sahr (esahr@eckertseamans.com or 202-659-6622); Drew Derco (dderco@eckertseamans.com or 202-659-6665), or Andy Orr (aorr@eckertsemans.com or 202-659-6625).
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