CANADIAN REGULATOR FINALIZES DATA COLLECTION REGULATIONS
July 1, 2019
Earlier this month, Transport Canada published “Regulations Amending the Transportation Information Regulations (Air Travel Performance Data Collection)”. The objectives of the amendments are to collect from air carriers travel performance information, in order to 1) assist in assessing and monitoring the effectiveness of the agency’s Air Passenger Protection Regulations; 2) assess and monitor the air passenger experience, and make corresponding evidence-based policy changes; and 3) monitor industry performance trends and inform consumers. To effectuate these objectives the amendments will mandate information reporting requirements across the aviation sector to include large air carriers, small air carriers, the Canadian Air Transport Security Authority (CATSA), and NAV CANADA.
Specifically:
- Large air carriers will be required to submit monthly reports on data related to on-time performance; delays; and cancellations on a per-flight basis. They will also be required to report information on denied boardings’; lost and damaged checked baggage; and complaints related to child seating, transportation of musical instruments, and the timely provision of information to passengers aggregated by route (flight segment).
- Small air carriers will be required to submit quarterly reports on data related to the number of cancelled and delayed flights; denied boardings; and complaints related to child seating, transportation of musical instruments, and the timely provision of information to passengers aggregated by route (flight segment). They will also be required to submit data on lost and damaged checked baggage aggregated by arrival aerodrome.
- CATSA will be required to submit monthly reports for each passenger screening checkpoint at all airports with boarding pass scanning technology, to include average security screening wait times; the number of passengers screened; and the number of security screening lanes used to screen passengers, aggregated by 15-minute periods.
- NAV CANADA will be required to submit monthly reports on aircraft movements at each aerodrome where it operates.
The amendments will come into force on December 15, 2019.
Additionally, the Canadian Transport Authority (CTA) Air Passenger Protection Regulations referenced in our May 2019 Aviation/Regulatory Update will take effect on July 15, 2019 and include rules governing tarmac delays, denied boarding, lost and damaged luggage, carrier responsibilities to provide certain real-time notices, and penalties for noncompliance. Depending on the provision or regulation violated, carriers can be fined up to C$25,000 for any violation(s).
Please let us know if you require additional information.
If you have any questions, please contact Evelyn Sahr (esahr@eckertseamans.com or 202-659-6622); Drew Derco (dderco@eckertseamans.com or 202-659-6665), or Alexander Matthews (amatthews@eckertseamans.com or 202-659-6633).
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