DOT ESTABLISHES NEW PASSENGER EXPERIENCE ADVISORY COMMITTEE
June 17, 2026
Eckert Seamans has prepared the information in this update for educational purposes only. It does not constitute legal advice nor substitute for legal advice. Neither your receipt of information from this website nor your use of this website to contact Eckert Seamans or one of its attorneys creates an attorney-client relationship, as the firm may, for example, already represent another party involved in your matter. Accordingly, you should not provide confidential information to Eckert Seamans. Persons seeking legal advice should consult a licensed professional attorney in their state. The firm’s Terms of Use, Legal Notice, and Disclaimer detailed herein are expressly incorporated into the Aviation Regulatory Update.
On May 12, 2026, DOT revealed the creation of the Passenger Experience Advisory Committee (“PEAC”) to advise regulators on improvements to the airline passenger experience and customer service throughout the industry. PEAC members will include key stakeholders from across the industry, including representatives from airlines, U.S. airports, aircraft manufacturers, and aviation labor unions. In addition to improving coordination between DOT and other federal agencies interacting with passengers at U.S. airports, the PEAC will undertake the following duties:
- Evaluate ways to improve the comprehensive passenger experience;
- Analyze methods to bolster efficiency in the national airspace system affecting passengers;
- Scrutinize how aviation stakeholders could help federal agencies streamline security screening processes at U.S. airports; and
- Provide actionable recommendations to Transportation Secretary Duffy and FAA Administrator Bedford on how existing regulations should be amended to better serve the traveling public.
All PEAC meetings will be held virtually, and public participation will be permitted to ensure that all interested parties can attend. Absent renewal, the chartered PEAC will expire on May 12, 2028, and any recommendations will be sent to DOT’s Office of the General Counsel for potential rulemaking activity. If you would like to receive periodic PEAC updates, we would be more than happy to pass along additional information as it becomes available.
This Aviation Blog Post is intended to keep readers current on developments in the law. It is not intended to be legal advice. If you have any questions, please contact Evelyn Sahr at 202.659.6622 or esahr@eckertseamans.com; Drew Derco at 202.659.6665 or dderco@eckertseamans.com; Tyler Myers at 202.659.6642 or trmyers@eckertseamans.com, or any other attorney at Eckert Seamans with whom you have been working.
Share This Post
Authors
