DOT AND CFPB TO HOLD JOINT HEARING ON AIRLINE REWARD PROGRAMS
May 23, 2024
DOT and the Consumer Financial Protection Bureau (“CFPB”) announced that they will be holding a joint public hearing to examine airline reward and loyalty programs. Such programs are under scrutiny as lawmakers investigate whether the programs are potentially deceptive to consumers. The hearing is an opportunity to gather more information to determine whether “additional action is needed to ensure fair competition in these industries and a fair and transparent experience for passengers and cardholders.” In December of 2023, DOT announced that it was analyzing complaints related to airlines’ frequent flyer and loyalty programs for potential action under the agency’s “unfair and deceptive practices” regulations. Airlines for America, which represents most U.S. domestic carriers, opposes any additional restrictions on these loyalty programs. The hearing will be held 10 a.m. on May 9 at CFPB headquarters.
If you have any questions, please contact Evelyn Sahr at 202.659.6622 or esahr@eckertseamans.com; Drew Derco at 202-659-6665 or dderco@eckertseamans.com; Jay Julien at 202.659.6648 or jjulien@eckertseamans.com, or any other attorney at Eckert Seamans with whom you have been working.
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