AIR TRAVEL CONSUMER REPORT: DECEMBER 2023 AND FULL YEAR 2023
April 18, 2024
On March 1, 2024, DOT released its Air Travel Consumer Report (“ATCR”) for the month of December 2023 and calendar year 2023. In addition to providing passengers with useful information on the quality of services provided by airlines, the ATCR also informs DOT’s enforcement activities and rulemaking approach. Consumers broadly experienced better-quality airline service in 2023 based on the ATCR’s calendar year metrics. The 603,756 flights operated in December 2023 were 10.35% more than the 547,134 flights operated in December 2022. Reporting airlines also bettered their on-time arrival rate in 2023 to 78.34%, up from 76.22% in the prior year. In December 2023, the on-time arrival rate for reporting airlines increased to 83.9%, showing significant improvement from 69.0% in December 2022. Airlines reported 289 tarmac delays of more three (3) hours on domestic flights in 2023, down from 376 tarmac delays of more than three (3) hours on domestic flights in 2022. December 2023 featured no tarmac delays of more than four (4) hours on international flights, compared to one (1) such tarmac delay in November 2023.
If you have any questions, please contact Evelyn Sahr at 202.659.6622 or esahr@eckertseamans.com; Drew Derco at 202-659-6665 or dderco@eckertseamans.com; Jay Julien at 202.659.6648 or jjulien@eckertseamans.com, or any other attorney at Eckert Seamans with whom you have been working.
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