DOT ANNUAL REPORT OF DISABILITY-RELATED COMPLAINTS RECEIVED IN 2023 DUE BY JANUARY 30, 2024
December 5, 2023
Each January carriers are required to submit an annual report to the U.S. Department of Transportation (“DOT” or the “Department”) which includes a categorized summary of all disability-related complaints received by the airline during the prior calendar year. The summary is to be submitted to the Department’s Aviation Consumer Protection Division (“DOT ACPD”) on or before the last Monday in January. This year’s report, covering calendar year 2023, is due no later than January 30, 2024. Carriers that did not receive any written disability-related complaints in calendar year 2023 are still required to file a zero-report indicating that no complaints were received.
Failure to comply with the reporting requirements can result in DOT taking enforcement action, and DOT has historically penalized numerous carriers for failing to comply with this important reporting mandate. Please contact us if you have any questions on the submission process or require assistance in making your annual report.
If you have any questions, please contact Evelyn Sahr at 202.659.6622 or esahr@eckertseamans.com; Drew Derco at 202-659-6665 or dderco@eckertseamans.com; Jay Julien at 202.659.6648 or jjulien@eckertseamans.com, or any other attorney at Eckert Seamans with whom you have been working.
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