Electric Competition in Pennsylvania: Number of Customer Accounts Served by Suppliers

September 21, 2015

The 2014 Pennsylvania data shows that the total number of accounts served by suppliers decreased for both residential and non-residential customers.  The total percentage of customers shopping went from 38% to 36.7%. 

Between 2013 and 2014, the total number of residential accounts served by suppliers decreased by about 3%.  The total number of small and medium non-residential accounts served by suppliers also decreased by about 3%.  There was a slight increase in the number of large non-residential accounts served by suppliers. 

This runs counter to the trend between 2012 and 2013, which saw increases in the numbers of customer accounts served by suppliers by about 12% for residential accounts and about 7% for non-residential accounts. 

Why?  There is not a clear answer.  But, one theory is that the polar vortex, which impacted the markets in early 2014, caused some customers to stop shopping and return to default service.

Shultz 1

The data and the full Retail Choice Activity Reports, which discuss retail electricity choice activity trends in Pennsylvania, are available at https://www.puc.state.pa.us/utility_industry/electricity/retail_choice_activity_reports.aspx. 

For more information contact Carl Shultz at cshultz@eckertseamans.com or Dan Clearfield at dclearfield@eckertseamans.com.

Share This Post