REMINDER: SECOND PHASE OF CANADIAN AIR PASSENGER PROTECTION REGULATIONS COMING INTO EFFECT
December 4, 2019
As we reported earlier in the year, Canada’s 2019 Air Passenger Protection Regulations set new standards for passenger treatment and compensation for flights touching Canadian territory, including foreign air transportation and flights continuing on to non-Canadian destinations.
The regulations took effect in two stages, starting July 15, 2019, for tarmac delays, denied boarding, lost and damaged luggage, real-time notices, and associated penalties. The rest of the regulation comes into effect on December 15, 2019, and includes rules covering compensation for delays and cancellations, refunds, food service during tarmac delays, and seating children with their families. If not having already done so, carriers operating service to Canada should review the regulations and update their tariffs and policies accordingly.
If you have any questions, please contact Evelyn Sahr (esahr@eckertseamans.com or 202-659-6622); Drew Derco (dderco@eckertseamans.com or 202-659-6665).
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