FINES UPDATE
November 24, 2014
In addition to those mentioned above, the following fines were issued this month:
Air Canada Rouge – $90,000
On October 28, 2014 Air Canada Rouge was fined $90,000 for failing to adhere to the assurances in its contingency plan for lengthy tarmac delays. In January 2014, a Rouge flight was diverted to Buffalo International Airport due to severe weather, where the aircraft remained on the tarmac for more than four hours without offering passenger the opportunity to deplane. Based on its investigation, the Enforcement Office concluded that Rouge failed to provide passengers with an opportunity to deplane before the tarmac delay exceeded four hours, did not provide food to all of its passengers within two hours, and did not have sufficient resources available to implement its contingency plan as the carrier did not have adequate snacks on board to distribute to passengers during the delay.