AVIATION ACCESSIBILITY BILL INTRODUCED IN THE U.S. SENATE
March 8, 2023
On February 14, 2023, the “Prioritizing Accountability and Accessibility for Aviation Consumers Act” was introduced in the U.S. Senate. If adopted, the bill would require DOT to publish an annual report on the disability-related complaints carriers receive including: (1) information on the number of disability related consumer complaints that have been filed within the last five years, (2) information on the nature of these complaints including specific details on the issues each complainant had with a carrier (e.g., mishandling an assistive device, difficulties in being moved or in communicating with a carrier’s staff, etc.), and (3) an overview of carriers’ review processes for resolving disability related complaints and information on how disability related complaints were ultimately resolved.
Congress has not yet acted on the bill, and we will continue to provide updates on the progress of the bill as we receive them.
If you have any questions, please contact Evelyn Sahr (esahr@eckertseamans.com 202-659-6622) or Drew Derco (dderco@eckertseamans.com 202-659-6665).