SUMMARY REPORT OF DISABILITY-RELATED COMPLAINTS RECEIVED DURING CALENDAR YEAR 2019 DUE TO DOT BY JANUARY 27, 2020
January 2, 2020
Each January carriers are required to submit an annual report to the Department of Transportation (DOT or Department) which includes a categorized summary of all disability-related complaints received by the airline during the prior calendar year. The summary is to be submitted to the Department’s Aviation Consumer Protection Division (DOT ACPD) on or before the last Monday in January. This year’s report, covering calendar year 2019, is due on January 27, 2020. Carriers that did not receive any written disability-related complaints in calendar year 2019 are still required to file a report showing no complaints.
Failure to comply with the reporting requirements for disability-related complaints likely will subject a carrier to a civil penalty of up to $34,174 per violation. DOT has taken enforcement action against a number of carriers in the past for failing to comply with these requirements. Please contact us if you have any questions on the submission process or require assistance in making your annual report.
If you have any questions, please contact Evelyn Sahr (esahr@eckertseamans.com or 202-659-6622); Drew Derco (dderco@eckertseamans.com or 202-659-6665).
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