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January 27, 1999

DOL And IRS Guidance Concerning The Use Of Electronic Communications And Recordkeeping Technologies By Employee Benefit Plans

On January 27, 1999, the Department of Labor (the "DOL") issued a proposed rule concerning the disclosure of certain employee benefit plan information through electronic media and standards for maintenance and retention of employee benefit plan records in electronic form. 64 Fed. Reg. 4,506 (Jan. 28, 1999). The DOL's proposed rule follows a notice and proposed regulations issued by the Internal Revenue Service (the "IRS") on the use of electronic media for plan transactions. Notice 99-1 (Dec. 17, 1998); 63 Fed. Reg. 70,071 (Dec. 18, 1998).

The DOL's proposed rule establishes a safe harbor pursuant to which all pension and welfare benefit plans covered by Title I of the Employee Retirement Income Security Act of 1974, as amended ("ERISA") may satisfy their obligations to furnish summary plan descriptions ("SPDs"), summaries of material modifications ("SMMs"), updated SPDs and summary annual reports ("SARs") using electronic media. With respect to recordkeeping, the proposal provides standards concerning the use of electronic media, including electronic storage and automatic data processing systems, for the maintenance and retention of records. The DOL indicates that, in the absence of final regulations or other guidance, good faith compliance with the standards set forth in the proposed regulations will, with respect to the disclosure and recordkeeping requirements specifically addressed in the proposed regulations, constitute compliance with ERISA.

The IRS guidance makes it clear that plan administrators may use electronic media for a variety of plan transactions, except those requiring spousal consent.

Delivery of Documents

Under the DOL's proposed rule, plan administrators who use electronic media to deliver required plan disclosures must permit participants to obtain the disclosures in paper form, free of charge. Moreover, plan participants must have the ability at their worksite to effectively access documents furnished in electronic form and convert furnished documents from electronic form to paper form free of charge.

Under the safe harbor, plans also must satisfy the following conditions:

(1) Plan administrators must take appropriate and necessary measures to ensure that the system for furnishing documents results in the actual receipt by the participants of transmitted information, such as through the use of a return-receipt electronic mail feature or periodic reviews of surveys by the plan administrator to confirm the integrity of the delivery system;

(2) Plan administrators must make sure that electronically delivered documents are prepared and furnished in a manner consistent with the style, format and content requirements applicable to disclosure; and

(3) Plan administrators must notify each participant, either through electronic means or by paper, of the specific disclosure documents that will be furnished electronically, the significance of the documents and the participant's right to request and receive, free of charge, a paper copy of each document from the plan administrator.

Recordkeeping

The DOL's proposed regulations generally provide that electronic media may be used for the purposes of complying with the records maintenance and retention requirements of ERISA, provided:

(1) The recordkeeping system has reasonable controls to ensure the integrity, accuracy, authenticity and reliability of the records kept in electronic form;

(2) The electronic records are maintained in reasonable order, in a safe and accessible place, and in such manner as they may be readily inspected or examined;

(3) The electronic records can be readily converted into legible and readable paper copy as may be needed to satisfy reporting and disclosure requirements or any other obligation under Title I of ERISA; and

(4) Adequate records management practices are established and implemented.

The DOL emphasized in the proposed rule that the duty to maintain records cannot be avoided by contract, delegation or otherwise. And, persons subject to recordkeeping obligations under ERISA will be required to provide the Department, upon request, with the necessary equipment and resources needed for inspection, examination and conversion of electronic records into legible readable paper copy or other usable form.

Transactions

In its proposed rule, the DOL indicated that, after receiving comments, it would be issuing rules regarding notice, election, consent, disclosure, time requirements and related recordkeeping requirements over which it, and not the IRS, has jurisdiction.

As to transactions within its purview, the IRS already has issued its guidance.

In Notice 99-1, the IRS specifically mentions the following transactions as suitable for electronic media:

  • enrolling in the plan
  • designating rates of elective and after-tax contributions
  • designating beneficiaries
  • electing direct rollovers
  • electing investment allocations for future contributions
  • changing investment allocations for amounts held under the plan
  • inquiring about general plan information such as investment options distribution options
  • inquiring about account information

And, under its proposed regulations, the IRS permits the electronic delivery of:

  • the notice of distribution options and the right to defer under section 411(a)(11) of the Internal Revenue Code of 1986, as amended (the "Code")
  • the rollover notice under Code section 402(f)
  • the voluntary tax and withholding notice under Code section 3405(e)(10)(b)
  • participant consent to distribution under Code section 411(a)(11)

The IRS's proposed rule on plan transactions provides, just like the DOL's proposed rule on disclosure documents, that a participant should be able to receive a paper form of notice from the plan on request free of charge, and that a participant who is given an electronic notice should be advised at the time the notice is given that he or she may request and receive the notice on paper free of charge. In contrast to the DOL's proposed rule, however, the IRS's proposed rule states that merely making paper notices available through the electronic medium used to deliver the notice or another electronic medium (for example, by including a "print" option on an e-mail system or a web site) is not adequate because of the uncertainty in determining whether a participant will in fact be able to generate the paper version of the notice.

Under the proposed regulations, participant consent transmitted through an electronic media must be given under a system that is reasonably designed (for example, with passwords or personal identification numbers) to preclude an individual other than the participant from giving the consent and that provides the participant a reasonable opportunity to review and to confirm, modify or rescind the terms of the distribution before the consent to the distribution becomes effective.

The proposed regulations also provide that a plan should give the participant a confirmation of the terms of the distribution within a reasonable time after the participant has given consent through an electronic medium. If the confirmation is given electronically, the participant must be given the right to request and receive the confirmation on paper

The Employee Benefits Alert is intended to kee readers current on matters affecting employee benefits, and is not intended to be legal advice. If you have any questions, please call Kathryn A. English at 412/566-1226, Laurie S. DuChateau at 412/566-5960, John J. Kearns, III at 412/566-2075, John R. Owen, III at 412/566-6852, Paul M. Yenerall at 412/566-1944, or any other attorney with whom you have been working.





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